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We constantly strive to offer the highest levels of professionalism and service in all that we do, without compromising our traditional family values. The drive to achieve these goals stems from two deep-rooted beliefs:
“In life you should treat everybody how you would like to be treated yourself.”
“ In business, customer service is the absolute key to success.”
Get either of these right and you stand a chance, get both right and who knows!
It is our ambition to support our customers and company personnel with the highest levels of professionalism and service, at all times and in all that we do.
From our extensive range of suppliers and through consultation, we aim to provide the most appropriate solution to your specific needs and ensure that we not only deliver this to you, but do so in a manner that encourages long-lasting business and personal relationships.
Whatever the need, we simply want to help.
Customer Care Promise:
- We will always listen.
- We will provide you with a dedicated account manager
- Service Calls & frequencies will be agreed by you and only altered with your approval.
- All reported faults will be dealt with in the shortest possible time. If the fault is going to take longer than 48 hours to respond to, we will contact you with an arrival time.
- Our Service Team will attend your premises wearing a company uniform and will adhere to your company rules and regulations.
We can offer you a wide range of water coolers to suit your needs. Call us when it suits you on our help desk line 0151 546 5445 or Get a FREE WATER COOLER TRIAL here.